Showing posts with label management. Show all posts
Showing posts with label management. Show all posts

Friday, March 27, 2009

The End of Politics: a review

I stumbled across Chris Dillow's blog (entitled Stumbling and Mumbling) after reading repeated references to managerialism in The Yorkshire Ranter and DSquared Digest.

A brief read of Dillow's blog suggests he is clearly too clever by half and, which is more, he knows that intelligence is irrelevant if you don't pay attention to empirical observations, or further are incapable of making accurate empirical observations.

Which leads into The End of Politics - Dillow's book.

Dillow's thesis is that, contrary to the standard caricature of being "all spin and no substance", New Labour does have a distinctive ideology.

This ideology holds that it should be possible to combine equality and economic efficiency, and that there is no trade-off between these two goals. Any problems that emerge can be dealt with through effective management.

Dillow calls this ideology managerialism. Managerialists believe that the job of government is to behave like managers of a company. Managerialists do not perceive the inherent trade-offs and conflicts of interest that are endemic to politics, and are indeed the reason for the existence of politics. Managerialists believe conflicts of interest can be resolved with good leadership and appeals to a well-defined national interest.

Managerialism is distinct from the scientific management of Frederick Winslow Taylor, which was concerned with organising resources effectively. Rather managerialism is the belief that there exists an abstract concept of "good management" that can be applied to every situation, regardless of the underlying organisational substrate.

Managerialists are obsessed with the idea that the world is new and constantly changing, thus simultaneously justifying managerialist action and ensuring that it is impossible to objectively test the efficacy of a managerialist policy because by the time it is implemented things will have changed.

Dillow also draws a link between Old and New Labour, describing how they are defined by their desire to achieve equality and economics efficiency simultaneously.

Dillow argues that there are trade-offs in politics that can't be managed away.

Further he argues that notions of "economic efficiency" or "equality" or even "rationality" are ambiguous and incoherent in and of themselves. He cites Newcomb's Problem to identify areas where traditional conceptions of rationality are limited.

Dillow shows that the arguments that globalisation have changed everything are false, and that concern over globalised capital and labour is as old as Adam Smith.

Instead, globalisation is used to justify New Labour's managerialist schemes.

Globalisation isn't necessarily irreversible, as the existence or non-existence of tariffs or immigration controls are at the whim of politicians.

Dillow shows that the evidence as to whether the national minimum wage destroys jobs is inconclusive, but taken as a whole, the research generally seems to indicate that the national minimum wage does destroy jobs but this is difficult to detect in aggregate economic data.

The attempts by the Beveridge-report inspired postwar settlement to achieve full employment lead to worker militancy and increased inflation, as workers campaigned successfully for higher and higher price rises in response to increased inflationary pressures that were in fact being caused by inflationary pay rises.

Dillow's arguments are a recurrent theme in what I've been reading. The Black Swan by Nassim Nicholas Taleb, The Origin of Wealth by Eric Beinhocker and now The End of Politics all have in common an empirically-supported belief that the powers of human rationality are more limited than we tend to assume. That centrally-planned projects often fail and that extensive government oversight of the economy is generally a bad thing.

So if the capacity of political leaders to manage things is inherently limited in all sorts of ways what is to be done?

The title The End of Politics is appropriate: Dillow pours flammable liquid over all the most cherished ideals of all politicians and sets everything alight.

Given the robust and thoroughly empirical nature of this book I am entirely persuaded by Dillow's arguments that most political projects are stillborn. There is never enough information for politicians to make good decisions, even if they were capable of doing so, or even had a clear idea about what qualifies as a "good" decision.

As an alternative to top-down managerialist politics Dillow argues in favour of the open society: that decision making should be as democratic as possible, simply because no centralised authority can possess all the necessary information to make good decisions.

Dillow believes hospitals should be run by doctors and nurses, and schools run by teachers, because no centralised manager in Whitehall can possibly predict "the facts on the ground."

He also suggests the intriguing idea of a citizens basic income as a way of partially solving the problem of welfare vs. working tax credits. It's an interesting idea, and one that appeals to the dilettante in me.

The basic lesson of The End of Politics is that in the complex world in which we live political and business leaders need to be more humble in the face of the inherent limitations of centrally directed institutions.

The best way to get anything done is to create the circumstances by which effective solutions can be evolved from the interactions and daily business of all the millions of people and machines in the world.

Nowadays, as professions become more and more specialised, it is important to hand control back to the professionals. Just as David Allen's Getting Things Done system was defined by Wired magazine as "Taylorism for the modern knowledge worker."

Just as the study of productivity has shifted emphasis from centrally-directed institutions to professional individuals Dillow argues that the response to increasing complexity in the world is to decentralise politics and business.

Both The End of Politics and The Origin of Wealth convey the message that economists and policy makers need to be more humble about the extent to which the economy can be controlled and that the best laid plans gang aft aglay.

Dillow advocates an open society and more genuinely democratic debate in which heterodox views and those who stand to lose out from policies are given a fair hearing. Political debate is likely to be fairer if things are done in the open.

My response to this book was initially fatalistic: if the world is so complex that we can never hope to control it, why bother attempting anything?

Dillow's answer is that government has a role in creating the circumstances in which innovation can take place. But it is not the role of government to attempt to change people or manipulate the economy, because it is incapable of doing so effectively.

In a broader context it is clear that our conception of human nature is changing and altering. We are coming to realise that we are not wholly rational, and even that rationalism itself is a canard.

Dillow has an excellent blog: Stumbling and Mumbling.

Monday, January 19, 2009

Blessed are the indolent

Laziness is a virtue. Those who can be bothered to tell you otherwise are clearly lacking it.

- Emery Finkelstein

Despite my limited experience of the world there are a number of things I have discovered about large organisations:

  1. In any large organisation the amount of work to be be done will grow to consume all the time of all the people available for work.
  2. As an organisation grows in revenue the number of people working for it will increase.
  3. Activity does not equal accomplishment.

The first observation is an extension of Parkinson's Law that work expands to fill all the time available. Working for several months at a call centre has taught me that not only is this the case but that the more people there are in an organisation, the more work needs to be done, regardless of output.

The second observation is seemingly obvious: labour is a key factor of production after all, but it's importance relative to capital has shrunk over the last century.

And activity

In 1970 James Martin and others predicted that the confluence of Moore's Law and the growth of automation would result in most human toil being replaced with machine work. There were predictions that by the year 2000 a 3 1/2 day work week (4 days one week, 3 days the next) would be the norm.

And yet this has not happened.

Where did my utopia go?

Why have all the improvements in technology not lead to a consummate increase in leisure time as people have stopped working as hard as they once did and start looking to more important things?

I am developing a suspicion that a great deal of the jobs and careers of a large portion of people in the Western world are essentially useless.

A Keynesian might argue that any labour is good labour: even digging holes in the ground then filling them in counts as economic activity if the digger is paid. The digger can then spend their income buying food and services from others and thus the economy is stimulated.

But what if someone invents a digging-machine that does the work faster and for less money - what then?

Politicians (like Barack Obama) talk of "creating jobs" as if that were an end in and of itself.

This raises an interesting question: what is the ultimate end game of human civilization? Are we aiming for a society where no one has to work if they don't want to and leisure is plentiful?

Or do we want a hamster wheel society of people doing makework for no higher purposes than to stimulate the consumer economy?

Keynes had some thoughts on the endgame of human civilization [via Futurismic] in his essay Economic Possibilities for Our Grandchildren:

The strenuous purposeful money-makers may carry all of us along with them into the lap of economic abundance. But it will be those peoples, who can keep alive, and cultivate into a fuller perfection, the art of life itself and do not sell themselves for the means of life, who will be able to enjoy the abundance when it comes.

Charles Stross comments on the hamster wheel aspect of this problem with reference to the job-creating system otherwise known as Microsoft Windows.

At the root of all the great engineering, technological, medical, economic, philosophical, social, and political developments of the last few centuries is the constant desire to get more for less.

Nuclear weapons and ICBMs have made all-out war between industrial nations a monstrous mistake in every context. Therefore for a relatively small amount military effort a great gain of peace is achieved.

Cars and planes make transport easy and safe; drugs and surgery and antibiotics make life longer and less painful; central heating and air conditioning allow us to control our environments and build comfortable homes for a fraction of the relative cost to our ancestors of doing the same.

And as for me I think that cultivating the art of life itself is a much higher goal than mere money-grubbing.